If The Clay Center needs to cancel a class due to low enrollment, weather, or unforeseen circumstances, you will be offered the option to reschedule or receive a full refund.We want to share our love for Clay and foster a creative environment for all! 

At The Clay Center, each class is a small, hands-on experience with limited seating and materials prepared in advance. Because of this, we have the following cancellation policy in place to ensure fairness for both our students and instructors.

7 or More Days Before Your Class:  You may cancel for a full refund or reschedule to a future class.

3-6 Days Before Your Class:  You may reschedule or receive studio credit. Refunds are not available.

Within 72 Hours of Your Class:  Cancellations are non-refundable and not eligible for rescheduling or credit.

Transferring Your Spot: If you’re unable to attend, you are welcome to transfer your spot to a friend. Please email us in advance with their name and contact information so we can update the reservation.

Classes begin promptly. If you arrive late, we may not be able to provide a full experience.

No-shows are not eligible for refunds, credits, or rescheduling.